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Glass Blower Shaping Glass

FAQ

  • 1. What are the shipping options and delivery times for orders within the UAE?
    We offer standard and express shipping options. Standard delivery typically takes 3-5 business weeks, while express delivery ensures your order arrives within 2-3 business weeks.
  • 2. Can I return or exchange an item if I’m not satisfied with my purchase?
    Unfortunately, we do not offer returns or exchanges. Please carefully review your order before finalizing your purchase.
  • 3. Are your Bohemian crystal and porcelain products authentic and sourced from Europe?
    Absolutely. All our Bohemian crystal, flatware, and porcelain products are sourced directly from reputable manufacturers in Europe, ensuring authenticity and the highest quality.
  • 4. How can I care for and maintain my crystal and porcelain items?
    We recommend hand washing your crystal and porcelain items with mild detergent and lukewarm water. Avoid using abrasive materials. For more detailed care instructions, please refer to the care guide included with your purchase.
  • 5. Do you offer gift wrapping and personalization services?
    At this time, we do not offer gift wrapping or personalization services. Please review your order carefully before completing your purchase.
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